Even The Most Iconic Businesses Have Their Challenges

As the COVID-19 pandemic continues to devastate economies around the world, many businesses are struggling to stay afloat. In the United States, one of the most iconic fast-food chains, McDonald’s, has recently come under fire for its struggle to find enough employees to keep its doors open.

In a recent statement, the company explained that it is having difficulty finding employees because many people no longer want to work in the fast-food industry. This statement has sparked outrage among many people, who argue that McDonald’s is not offering competitive wages and benefits to its employees.

It’s important to understand the context in which this statement was made. The COVID-19 pandemic has led to widespread job losses and economic uncertainty, and many people who may have previously worked in the fast-food industry are now looking for more stable employment. Additionally, the pandemic has highlighted the need for better working conditions and protections for employees, and it’s possible that some people are hesitant to return to the fast-food industry due to concerns about their safety.

However, it’s also important to consider McDonald’s and other fast food companies’ role in creating the current employment situation. For decades, these companies have relied on low-wage, part-time workers with few benefits, and this business model has contributed to a cycle of poverty and inequality.

In recent years, there have been efforts to improve working conditions and pay in the fast-food industry, including the “Fight for $15” movement, which advocates for a minimum wage of $15 per hour. However, these efforts have been met with resistance from fast-food companies, which argue that higher wages would lead to higher prices for customers.

As the COVID-19 pandemic continues to unfold, it’s clear that the fast-food industry will need to adapt and make changes in order to survive. This could include offering more competitive wages and benefits to employees, as well as implementing new safety measures to protect workers and customers.

It’s time for fast food companies like McDonald’s to recognize that their business model is unsustainable and that they have a responsibility to provide fair and safe working conditions for their employees. It’s not enough to simply blame the lack of workers on a lack of willingness to work – the fast-food industry must take steps to address the root causes of this problem and create a more equitable and sustainable future for all.

As in the fast-food industry, many business leaders are dealing with the challenges of operating in a post-pandemic marketplace, and many are turning to BPO outsourcing companies to execute a range of their business processes. With award-winning Anexa as your outsourcing partner, you gain a carefully selected, experienced pool of human resources to manage your business activities. Anexa agents are specifically trained to assist with both the technology of your business, as well as the customer-centric focus that is so critical in supporting next-level customer experience.

Have questions? Reach out today for information on how Anexa can support your business processes with excellence and authenticity.