BPO Services in Texas – a Bilingual Epicenter
We all know that Texas is the second largest state in the US – the heavily populated state covers approximately 268,596 square miles, making it larger than any country in Europe. With almost 29 million residents, Texas is not only large in scale, but in marketing potential. Perhaps one of the most important facts is …
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Foolproof Customer Service: Why Outsourcing Companies Are King – Part 1
Customer service representatives are on the front lines of all product and service-based businesses. Their job covers a wide range of important responsibilities such as answering queries, managing complaints/offering problem resolution, and in general, maintaining and nurturing valuable client relationships. These brave and sometimes underappreciated individuals bridge the gap between company and customer. Although there …
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Foolproof Customer Service: Why Outsourcing Companies Are King – Part 2
In part 1 of our blog, we talked about the purpose customer service serves, as well as why it is such an integral part of any business – but where does BPO come into play, and why is this such a favourable option among CEOs? BPO companies are growing rapidly in popularity each and …
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How Telemarketing in Spanish Can Boost Your Business
Spanish is the second most commonly spoken language in the world behind Mandarin. You might’ve thought it to be English (and at one time it was), but Spanish has been on a greater incline over the past 20 years or so. To put a numerical value on it, at present there are approximately 442 million …
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