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Outsourcing Telemarketing vs. Managing In-House – Which Is Best for Your Company?

February 27, 2020

Even in the era of online and social media marketing, telemarketing remains one of the most popular and effective techniques for lead generation. Did you know that 40% of marketers believe telemarketing is the best vehicle for generating high-quality leads?   The big question is, if your business is looking to take advantage of this …

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Why Many California-Based Businesses Are Outsourcing Telemarketing

February 27, 2020

It is widely known across the US that California has one of the highest numbers of Spanish speaking residents – according to the U.S. Census Bureau, roughly 15 million Hispanics lived in California in 2014 – this means that the Hispanic population outnumbered every other ethnic group in the state. The U.S. Census Bureau also …

ANEXA BPO NAMED AS FINALIST IN 2020 STEVIE® AWARDS FOR SALES & CUSTOMER SERVICE

February 20, 2020

14th annual awards will be presented on February 28 in Las Vegas   Mexico City, Mexico – January 16, 2020 – Anexa BPO was named a Finalist today in the Customer Service Team of the Year – Recovery Situation category in the 14th annual Stevie® Awards for Sales & Customer Service, and will ultimately be …

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This Is Why You Should Consider Hiring a Data Entry Outsourcing Company

February 18, 2020

Input, processing and digitalizing of data is an integral part of the business world today. Data plays an important role in helping to manage and store information. Successful entrepreneurs consider data entry to be one of the most essential functions of a business. Data entry is more than just inputting numbers and letters into a …

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What Can You Expect From a Help Desk Outsourcing Company?

February 18, 2020

A help desk provides information and support to users or consumers of a product or service. Managing a business and its staff can be overwhelming (especially if the business is expanding) and it’s not advisable to accumulate further stress by adding in-house help desk services to the list of responsibilities. Phone calls, emails and social …

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How Can Telemarketing in Spanish Be Beneficial to Startups?

February 18, 2020

Telemarketing is an effective tool for businesses to promote their products or services. Telemarketing in Spanish is essential to the growth of all businesses and industries, domestic and international. A company’s profit would drop significantly if they had to turn away every Spanish speaking caller. Outsourcing telemarketing services to a multilingual call center like Anexa …

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What Kind of BPO Services Are Available to Companies in Texas?

February 17, 2020

Business Process Outsourcing (BPO) has gained momentum in the trend of outsourcing front and back operations. The use of such services in Texas has brought a lot of attention to the Information Technology Enabled Services (ITES) industry. Factors such as a favorable economy of scale, reduced business risk, cost advantage, utilization improvement and superior competency …