What Is The Need Of Multilingual Call Center Services?
INTRODUCTION On the surface, it’s likely that you might assume that customer service is a task that can be kept in-house, rather than spending your resources on outsourcing to a multilingual call center. But in today’s modern marketplace, boundaries are blurred and your business can reach many customers that may be from a different country …
Continue reading “What Is The Need Of Multilingual Call Center Services?”
The Most Common Help Desk Services Offered In Texas
Offering help desk services to your customers can be time-consuming, especially when you’re dedicated to delivering the best information possible (which we know you are). Support Through The Entire Customer Life-cycle While your customers might share a variety of common attributes, which is why they’ve come to your company for a product or service, each …
Continue reading “The Most Common Help Desk Services Offered In Texas”
How To Find Call Center Companies In Florida
Call centers are popping up all over the world, with every call center offering a variety of services that cater to both small and large businesses. With this knowledge, it’s clear that not every call center is created equal, which makes it that much more important to understand what to look for when trying to …
Continue reading “How To Find Call Center Companies In Florida”
Call Centers Serving American Hispanics Need More Than Spanish Agents
Not every call center is created equal, especially when it comes to meeting the contemporary needs of your customer base. While Spanish speaking call centers do deliver the services you need to confidently serve Hispanic customers, having a strong grasp on both Spanish and English, as well as customer service best practices, is now more …
Continue reading “Call Centers Serving American Hispanics Need More Than Spanish Agents”
ANEXA BPO Accepts Bronze Stevie® Award
ANEXA BPO ACCEPTS BRONZE STEVIE® AWARD IN 2019 INTERNATIONAL BUSINESS AWARDS® GALA Gala Event was held on October 19 in Vienna, Austria VIENNA, AUSTRIA – 19 October 2019 – Anexa BPO accepted a Bronze Stevie® Award in the Customer Service Department of the Year category in The 16th Annual International Business Awards® today. …