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A company with almost 20 years of experience in the competitive market of Call Centers

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Business Process Outsourcing Companies Build Stronger Customer Relationships

August 21, 2020

Your business is up and running, and you have a fantastic service or product. While this might be the most central component to a prosperous enterprise, it’s not the only factor that will catapult your labour of love to major success. With an increasingly competitive business landscape and the relationship between consumer experience and conversions, …

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Managing a Team – How to Encourage Productivity and Boost Morale

August 21, 2020

Effective leadership is key when it comes to running a successful business. Not only will your existing employees thrive in a supportive and minimal stress work environment, but you will attract the most dedicated and hardworking talent.     Investing your time and resources into developing more effective management skills will pay dividends in the long …

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When Sourcing Third-Party Contractors, a BPO Company Is the Superior Choice – Part Two

August 21, 2020

In part one of our blog, we discussed the great economic advantages that outsourcing offers, no matter the size of your business, or the number of full-time employees you currently have on staff. It’s always wise to pursue cost-effective solutions that positively impact your company’s bottom line. Where there is savings, there is more room …

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When Sourcing Third-Party Contractors, a BPO Company Is the Superior Choice – Part One

August 21, 2020

Now more than ever, outsourcing is the norm. Contracting to third-party freelance workers or BPO companies is among the most cost-effective ways to operate a business. However, regardless of budgetary requirements many prominent companies are converting to this highly efficient practice, simply because it allows businesses to put more of their resources (and funds) elsewhere. …