What Companies Need Call Center Services?
If your Texas business could use some help achieving stronger first contact resolution (FCR) and customer retention, you likely need to deliver a better customer experience. One of the most cost-effective ways to improve FCR and improve customer loyalty is to provide full-featured call center services like live chat, bi-lingual agents, and professionally trained agents …
Continue reading “What Companies Need Call Center Services?”
What BPO Services Are Available Through Anexa BPO?
Anexa BPO (business process outsourcing) offers a wide range of business services to its client companies to help them focus on their core business and provide their customers with the best customer experience possible. That means our clients achieve better customer satisfaction and retention without breaking their budgets on expensive in-house programs. Companies of all …
Continue reading “What BPO Services Are Available Through Anexa BPO?”
Exactly What Do BPO Outsourcing Companies Do?
BPO stands for business process outsourcing. BPO outsourcing companies work with client companies of all sizes to provide services that fall outside the client’s core business, like marketing and social media. They also provide services like bi-lingual customer support that might not be feasible for the client to offer with in-house staff. It’s a smart …
Continue reading “Exactly What Do BPO Outsourcing Companies Do?”
Call Center Outsourcing Companies Give Start-Ups A Serious Boost
In today’s business climate, call centers do much more than handle phone calls from customers, yet for many companies, especially start-ups, having a fully functional call center in-house is little more than a pipe dream. Call center outsourcing companies give start-ups a significant advantage by delivering all the services and channels customers expect, without the …
Continue reading “Call Center Outsourcing Companies Give Start-Ups A Serious Boost”
ANEXA BPO wins BRONCE STEVIE® AWARD
in 2019 International Business Awards®
Winners to Be Celebrated at Gala Event on 19 October in Vienna, Austria MEXICO CITY, MEXICO – 13 August 2019 – Anexa BPO was named the winner of a Bronce Stevie® Award in the Customer Service Department of the Year category in The 16 th Annual International Business Awards® today. The International Business Awards …
Continue reading “ANEXA BPO wins BRONCE STEVIE® AWARD
in 2019 International Business Awards®”