Mexico City, Mexico – February 18, 2021 – Anexa BPO was named a Finalist today in the Best User Experience (UX) and Digital Strategy/Transformation categories in the 2021 Customer Centricity World Series Awards.


The event run by ARCET Global, based in the UK, had over 300 Entries. After initial shortlisting, 131 Entries were named Finalists. The winners will be revealed during the virtual conference and awards ceremony happening on May 18 & 19, 2021.


Anexa BPO won two awards in the 2020 North American Customer Centricity Awards, a regional event organized by ARCET Global as well.


Details about Anexa BPO and its award-winning customer service can be found at


Read the full list of finalists here:


About Anexa BPO

We’re a Mexican company with over 20 years’ experience in offering tailored solutions to a wide variety of companies to accomplish diverse business goals, whether they be centered around customer experience or by acting as a strategic outsourcing partner. Through the integration between technology, processes, and human talent, we are committed to transform customer service into meaningful experiences.


About ARCET Global

ARCET Global was founded on a simple principle of helping organisations do better business through learning, recognition and demostrable results. The team has an extensive history of running recognition programmes across the world with Government Partners and Leading Institutes. ARCET Global’s commitment to sustainable customer centric business practices have impacted the lives of thousands of customers through our training and CX programmes. They are a credible, trustworthy team who are passionate about improving and rewarding businesses.