How We Do It

How Our BPO Outsourcing Company Provides Exceptional Customer Service in Spanish

Whether you need long-term customer service or project-based telemarketing in Spanish—Anexa offers the best talent to support your business objectives. Using the latest technology and proven processes, our experienced team designs and executes customized solutions to fulfill your goals. The unique ability to scale up or down as per your requirements, enables us to provide cost-effective customer acquisition. Together we can create and sustain meaningful customer relations that drive your brand.


Customized Cloud Software Services to Reduce Your Costs


As one of the leading BPO outsourcing companies in Mexico, we offer the latest cloud-based services to provide you with the desired business functionality at low rates.Tailoring our software to our customers’ needs allows for better flexibility, scalability and virtualized service. We can be anywhere there’s an internet connection!


Our cloud services include:


  • VOIP administration
  • ACD inbound/outbound
  • SMS campaigns
  • Call recording
  • Dialer administration (predictive and progressive)
  • Telespot campaigns
  • Reporting
  • CRM
  • IVR


Enjoy the Anexa Advantage

Partnering with us enables you to deliver top quality customer service to your Spanish-speaking target market while improving your bottom line. Strict compliance with ISO 27000 and 9000 standards and the Ley Mexicana de Seguridad de la Información (Mexican Information Security Act) protects all your data.


With a successful track record spanning 20 years , Anexa has emerged as the preferred customer service outsourcing company for local firms and American businesses. As a valued customer, you will always receive top quality customer care and fair pricing.

With our highly experienced and result-oriented call center agents managing your customer care, you can focus on your business and leave the telemarketing, help desk support and data entry to us.


Call 1.855.906.5102 or fill out our web form . We will get in touch with you shortly to discuss our telemarketing, help desk and customer service in Spanish.