Multilingual Call Centers and How an Outsourcing Company Is the Best Way
In order for a company to thrive, it must be available and accessible to all its potential and existing customers – because as we all know, customers keep the wheels turning. When you think about it in terms of value and priority, a call center might very well be one of the most vital aspects …
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But I Thought Outsourced Telemarketers Had a Bad Reputation: Dispelling the Myths
When you think of telemarketing or “cold-calling”, there is often a negative connotation attached. There are many underlying reasons for this – but more often, people simply take issue with soliciting in general. Consumers find it irritating and disrespectful to be caught off-guard by a telemarketer and then reeled into a long, unnecessary and pushy …
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Outsourcing – How to Cut Costs Without Sacrificing on Quality
Outsourcing is most certainly the future of the business world – sure, it is by no means a new practice, but in recent years it has grown at a rate like never before. As time goes on and technology advances, more and more CEOs of large corporations as well as small business owners recognize …
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Can I Be Confident in Outsourcing Data Entry Positions to a BPO Company?
For most businesses, data entry is a necessary task. Typically, its for documentation purposes for future reference, but it can also be highly related to customer service and marketing. There’s no question that data entry can be highly mission-critical for many businesses, but that doesn’t always mean that the data entry clerk needs to be …
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BPO – How to Choose Your Outsourcing Company
What does BPO stand for? If you’ve come across this blog post, it’s possible that you might already have a slight idea of what a BPO is, but if you don’t… What is a BPO? BPO stands for Business Process Outsourcing. The name itself is fairly self-explanatory, but the term business process can …
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ANEXA BPO WINS GOLD STEVIE® AWARD IN 2020 STEVIE AWARDS FOR SALES & CUSTOMER SERVICE
LAS VEGAS, NEVADA – February 29, 2020 – Anexa BPO was presented with a Gold Stevie® Award in the Customer Service Team of the Year – Recovery Situation category in the 14th annual Stevie Awards for Sales & Customer Service last night. The Stevie Awards for Sales & Customer Service are the world’s top …
Outsourcing Telemarketing vs. Managing In-House – Which Is Best for Your Company?
Even in the era of online and social media marketing, telemarketing remains one of the most popular and effective techniques for lead generation. Did you know that 40% of marketers believe telemarketing is the best vehicle for generating high-quality leads? The big question is, if your business is looking to take advantage of this …
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Why Many California-Based Businesses Are Outsourcing Telemarketing
It is widely known across the US that California has one of the highest numbers of Spanish speaking residents – according to the U.S. Census Bureau, roughly 15 million Hispanics lived in California in 2014 – this means that the Hispanic population outnumbered every other ethnic group in the state. The U.S. Census Bureau also …
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ANEXA BPO NAMED AS FINALIST IN 2020 STEVIE® AWARDS FOR SALES & CUSTOMER SERVICE
14th annual awards will be presented on February 28 in Las Vegas Mexico City, Mexico – January 16, 2020 – Anexa BPO was named a Finalist today in the Customer Service Team of the Year – Recovery Situation category in the 14th annual Stevie® Awards for Sales & Customer Service, and will ultimately be …
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This Is Why You Should Consider Hiring a Data Entry Outsourcing Company
Input, processing and digitalizing of data is an integral part of the business world today. Data plays an important role in helping to manage and store information. Successful entrepreneurs consider data entry to be one of the most essential functions of a business. Data entry is more than just inputting numbers and letters into a …
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