General
We manage a portfolio of available and active prospects for massive agent requirements due to the nature of our business. (HR and agent management)
Yes, It depends on the various skills of the agents when we help them to grow. (HR and agent management)
All agents are recruited depending on the type of customers they will service, but they are all recruited with a minimum of 6 months experience in Call Center operations(HR and agent management)
Yes, all agents have a common log depending on the type of campaign they will service and all of them must pass with a minimum of 80% their product knowledge exam. (All types of campaigns or business)
Technology
We manage a portfolio of available and active prospects for massive agent requirements due to the nature of our business. (HR and agent management)
Yes, It depends on the various skills of the agents when we help them to grow. (HR and agent management)
All agents are recruited depending on the type of customers they will service, but they are all recruited with a minimum of 6 months experience in Call Center operations(HR and agent management)
Yes, all agents have a common log depending on the type of campaign they will service and all of them must pass with a minimum of 80% their product knowledge exam. (All types of campaigns or business)
Human Resources
We manage a portfolio of available and active prospects for massive agent requirements due to the nature of our business. (HR and agent management)
Yes, It depends on the various skills of the agents when we help them to grow. (HR and agent management)
All agents are recruited depending on the type of customers they will service, but they are all recruited with a minimum of 6 months experience in Call Center operations(HR and agent management)
Yes, all agents have a common log depending on the type of campaign they will service and all of them must pass with a minimum of 80% their product knowledge exam. (All types of campaigns or business)
Campaigns
We manage a portfolio of available and active prospects for massive agent requirements due to the nature of our business. (HR and agent management)
Yes, It depends on the various skills of the agents when we help them to grow. (HR and agent management)
All agents are recruited depending on the type of customers they will service, but they are all recruited with a minimum of 6 months experience in Call Center operations(HR and agent management)
Yes, all agents have a common log depending on the type of campaign they will service and all of them must pass with a minimum of 80% their product knowledge exam. (All types of campaigns or business)