FAQ

A company with almost 20 years of experience in the competitive market of Call Centers

General

We manage a portfolio of available and active prospects for massive agent requirements due to the nature of our business. (HR and agent management)

Category: Human Resources

Yes, It depends on the various skills of the agents when we help them to grow. (HR and agent management)

Category: Human Resources

All agents are recruited depending on the type of customers they will service, but they are all recruited with a minimum of 6 months experience in Call Center operations(HR and agent management)

Category: Human Resources

Yes, all agents have a common log depending on the type of campaign they will service and all of them must pass with a minimum of 80% their product knowledge exam. (All types of campaigns or business)

Category: Human Resources

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Technology

We manage a portfolio of available and active prospects for massive agent requirements due to the nature of our business. (HR and agent management)

Category: Human Resources

Yes, It depends on the various skills of the agents when we help them to grow. (HR and agent management)

Category: Human Resources

All agents are recruited depending on the type of customers they will service, but they are all recruited with a minimum of 6 months experience in Call Center operations(HR and agent management)

Category: Human Resources

Yes, all agents have a common log depending on the type of campaign they will service and all of them must pass with a minimum of 80% their product knowledge exam. (All types of campaigns or business)

Category: Human Resources

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Human Resources

We manage a portfolio of available and active prospects for massive agent requirements due to the nature of our business. (HR and agent management)

Category: Human Resources

Yes, It depends on the various skills of the agents when we help them to grow. (HR and agent management)

Category: Human Resources

All agents are recruited depending on the type of customers they will service, but they are all recruited with a minimum of 6 months experience in Call Center operations(HR and agent management)

Category: Human Resources

Yes, all agents have a common log depending on the type of campaign they will service and all of them must pass with a minimum of 80% their product knowledge exam. (All types of campaigns or business)

Category: Human Resources

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Campaigns

We manage a portfolio of available and active prospects for massive agent requirements due to the nature of our business. (HR and agent management)

Category: Human Resources

Yes, It depends on the various skills of the agents when we help them to grow. (HR and agent management)

Category: Human Resources

All agents are recruited depending on the type of customers they will service, but they are all recruited with a minimum of 6 months experience in Call Center operations(HR and agent management)

Category: Human Resources

Yes, all agents have a common log depending on the type of campaign they will service and all of them must pass with a minimum of 80% their product knowledge exam. (All types of campaigns or business)

Category: Human Resources

Load More